Oncology Customer Service Representative
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for an Oncology Customer Service Support
Representative to assist patients and clients with health insurance
and billing inquiries.
Key Responsibilities
Manage high call volumes while providing assistance on insurance
coverage and billing inquiries
Collaborate with departments to resolve reimbursement opportunities
and document conversations accurately
Process payments and maintain records in compliance with HIPAA and
PCI regulations
Required Qualifications, Training, and Education
High school diploma or equivalent required; Associate's degree or
higher preferred
1-3 years of relevant healthcare experience needed
Knowledge of medical billing practices and ability to interpret
insurance EOBs preferred
Computer proficiency in MS Windows, MS Office, and database systems
required
Bilingual in English and Spanish highly desirable
Keywords: VirtualVocations, Tustin , Oncology Customer Service Representative, Sales , Vista, California
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