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Business Analyst

Company: Ledgent Technology
Location: Tustin
Posted on: January 6, 2022

Job Description:

Open to BA's with 1-4 years of experience. This candidate will be creating reports, running analysis, and interviewing users.Hybrid model. 10% discretionary bonus MUST HAVE SQL query experienceWriting user requirements and stories is important.Need to be able to translate interviews/pain points to what users can read.Responsibilities

  • Maintain a deep understanding of business operations and helping explore technology options to drive efficiency and innovation
  • Collaborate with department leaders to diagnose problems and understand needs
  • Communicate with end users to identify bottlenecks and roadblocks so that work may be efficiently documented, prioritized, and prepped for deployment
  • Monitor, review, and assist with help desk tickets to serve as an escalated level of support
  • Author, update, and share training documentation, flow charts, business/project requirements, system documentation, etc.
  • Provide ongoing 1:1 or group training to end users and vendors as needed
  • Perform UAT and other validation tasks for systems used at the company
  • Assist with forming strategies related to prioritization and planning of high-profile, complex projects
  • Compile tasks and estimates and provide reporting of projects to stakeholders via project plans, Gantt charts, etc.
  • Prepare ROI / build business cases to measure value of proposed and completed IT projects
  • Serve as liaison for IT SOX activities, documenting processes and policies as required, working with auditors and other vendors to remediate areas of risk
  • Monitor and evaluate change control process related to software development to report on success and areas for improvement
  • Assist department leaders with data and system projects and provide summary reports and best practice recommendations as requiredQualifications
    • Analytical, highly organized, and great attention to detail
    • Proven experience in gathering requirements, testing, and deploying large IT projects on time and budget
    • Experience in analyzing data to draw business-relevant conclusions and data visualization techniques and tools
    • Understanding of SQL, MySQL or similar database technologies
    • Proficient in Microsoft Office products
    • Ability to communicate effectively, both written and verbal
    • Business-minded IT professional who is passionate about technology, innovation, and servant leadership
    • Collaborative and team-oriented mindset
    • Capable of managing multiple projects with competing priorities and deadlines.
    • The ideal candidate has some understanding of:
    • Agile and Scrum ideologies and frameworks
    • Project Management tools like Confluence and Jira
    • Real estate, REITs, and/or the leasing life cycle

      We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ledgent Technology, Tustin , Business Analyst, Professions , Tustin, California

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