Field Technician - Entry Level (Field Ops Academy) - Tustin, CA
Company: Lumen
Location: Tustin
Posted on: February 18, 2021
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Job Description:
About Lumen
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen's network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook:
/lumentechnologies, Instagram: @lumentechnologies and YouTube:
/lumentechnologies.The Role Lumen is seeking early-career or
second-career self-starters who are self-motivated with high
technical aptitude and an interest in a Field Technician role as
part of our talents Field Operations and Network Implementation
team. You will participate in our Field Ops Academy which is a
robust 4-5-week training program to jump-start and enable your
success in this role. This rigorous program is designed to develop
tech-savvy individuals in the areas of network operations, IP, and
customer care where you will learn about our technology, networks,
products, processes, and customer service best practices. Field
Technician I is an entry level position within the North America
Operations organization. This position involves basic level
installation, decommissioning and troubleshooting problems of
network equipment and circuits. Responsible for preventative and
demand maintenance of the network, critical infrastructure,
materials management, and becomes familiar with the company's
systems and applications. In some instances, may be responsible for
the outside plant network in a given geographic boundary, including
metro and long-haul fibers. The Main Responsibilities • Responsible
for asset management: processes deliveries and replenishes
consumables as well as coordinates shipping and receiving of
materials.• Maintains tools, test sets, and electronic equipment
including, but not limited to: fiber optic transmission equipment,
lightwave multiplexing equipment, AC and DC power equipment.•
Assists in installs, provisions, tests, and maintains DS0 thru
OC192 services. May install and test transmission/switching
equipment.• Troubleshoots network equipment, removes and replaces
defective modules, tracks spares and ensures repair.•
Monitors/locates route and assists in executing restoration in the
event of a service interruption, proactively responds to potential
problem areas in order to ensure integrity of the network.•
Responsible for learning all of the systems and applications
required to perform the job function adequately.• Updates
installation records, enters appropriate detailed log information
on trouble tickets for reference, and provides reports to others on
status updates and issues related to assignments.• Performs
preventive/scheduled maintenance and inspections on equipment and
on the critical infrastructure including, but not limited to: HVAC
systems, high-voltage electrical systems, DC Power PlantsWhat We
Look For in a Candidate • High School Diploma or GED or up to 2
years of relevant job experience including 1+ years network
monitoring, installation, or maintenance/repair.• Entry-level
technician with experience and/or knowledge of at least one of the
four major technician disciplines: Transmission (DS1/DS3/SONET),
Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer
protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion
Splicing, etc.).• Have knowledge of locating fiber optic cable,
right-of-way, and As-Builts.• Must maintain site security and
cleanliness.• Must have PC skills and be well versed in Microsoft
Windows and Office applications.• Must possess the ability to
quickly learn corporate databases.• On-call 24x7 on a rotational
basis, on stand-by, call out, dispatch, and overtime are required
as dictated by the business.• A valid driver's license• Sit, climb,
balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in
all weather conditions Preferred Qualifications:• 2+ years of
relevant job experience • Attention to detail with good
organizational capabilities.• Ability to prioritize with good time
management skills.What to Expect Next This job may require
successful completion of an online assessment. A brief description
of the assessments can be viewed on our website at
http://find.centurylink.jobs/testguides/Requisition #: 240391EEO
Statement
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or
training.Disclaimer
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Keywords: Lumen, Tustin , Field Technician - Entry Level (Field Ops Academy) - Tustin, CA, Professions , Tustin, California
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