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Sales Trainer

Company: New American Funding
Location: Tustin
Posted on: June 8, 2021

Job Description:

Overview

Seeking a highly motivated and well-spoken Mortgage Sales Trainer needed for our ILA sales floor in the Tustin, CA or Tempe, AZ office. This is also an excellent opportunity for a current Mortgage Loan Consultant who is seeking career advancement. This individual is responsible for the development, facilitation and evaluation of training programs. The candidate must be able to assess training needs, design, develop and administer training programs. The desired candidate must be capable of acting with a high degree of independence, serving as the primary resource and mentor for training for all employees, with responsibility for developing knowledge and skill sets that lead to measurable performance increases.

Responsibilities

  • Typically twice a month, facilitate the ILA new hire Loan Consultant training curriculum (1 week full day program).
  • When not delivering the ILA new hire Loan Consultant training curriculum, research, design, coordinate, and facilitate multiple training modules for the ILA Refinance and Purchase sales staff.
  • Recommend, develop, administer and evaluate training curriculum to assist our departments achieve stated goals and objectiv
  • Evaluates, and has direct or indirect responsibility for, the impact of training programs on the efficiency, accuracy, productivity and/or profitability of our company and its employ
  • Makes recommendations for continuation, revision or elimination of programs as necessary.
  • Develops and executes needs assessments and testing procedures to identify training and development nee
  • Make recommendations for training based on data collected and needs analysis performed
  • Researches outside training sources; consults with others business units within NAF as appropriate to identify current training programs and materials appropriate for our company.
  • Confers with all levels of management to identify, develop, and conduct special training needs.
  • Creates and maintains written training manuals and job ai
  • Prepares training outlines, scripts, expected results, evaluation and related material Conducts training sessions and monitors effectiveness.
  • Will be working alongside the Director of Training, SVP of Production for ILA Sales, and COO

Qualifications

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topic
  • Interpersonal - Maintains confidentiality; Keeps emotions under contro
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and obtains clarification; Responds well to questions; Participates in meeting
  • Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team mem
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written informatio
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thorough
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goa
  • Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environm
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational valu
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Adapts strategy to changing condition
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected even
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on tim
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Asks for and offers help when ne
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decision
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitment
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Education/Experience:

  • High school diploma or general education degree (GED)
  • Must have at least 2 years of recent Mortgage Sales Experience.
  • Prior mortgage sales training experience preferred.
  • Encompass loan origination system experience preferred
  • Internal candidates must be in good standing within your current role
  • Internal candidates must obtain manager approval for application submission

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

EOE/M/F/D/V. Drug-free workplace. Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S.

#LI-KH1

Responsibilities - Typically twice a month, facilitate the ILA new hire Loan Consultant training curriculum (1 week full day program). - When not delivering the ILA new hire Loan Consultant training curriculum, research, design, coordinate, and facilitate multiple training modules for the ILA Refinance and Purchase sales staff. - Recommend, develop, administer and evaluate training curriculum to assist our departments achieve stated goals and objectiv - Evaluates, and has direct or indirect responsibility for, the impact of training programs on the efficiency, accuracy, productivity and/or profitability of our company and its employ - Makes recommendations for continuation, revision or elimination of programs as necessary. - Develops and executes needs assessments and testing procedures to identify training and development nee - Make recommendations for training based on data collected and needs analysis performed - Researches outside training sources; consults with others business units within NAF as appropriate to identify current training programs and materials appropriate for our company. - Confers with all levels of management to identify, develop, and conduct special training needs. - Creates and maintains written training manuals and job ai - Prepares training outlines, scripts, expected results, evaluation and related material Conducts training sessions and monitors effectiveness. - Will be working alongside the Director of Training, SVP of Production for ILA Sales, and COO

Keywords: New American Funding, Tustin , Sales Trainer, Other , Tustin, California

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