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Front Desk Guest Experience Expert

Company: Fairfield Inn & Suites
Location: Tustin
Posted on: May 3, 2021

Job Description:

Posting Date Apr 07, 2021Job Number 21031376Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Tustin Orange County, 15011 Newport Ave, Tustin, California, United States VIEW ON MAPBrand Fairfield Inn & SuitesSchedule Full-TimeRelocation? NPosition Type Non-ManagementLocated Remotely? N Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World at Fairfield Inn & Suites by Marriott. POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Fairfield Inn & Suites, Tustin , Front Desk Guest Experience Expert, Other , Tustin, California

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