Senior Systems Engineer - Federal
Company: ServiceNow
Location: San Diego
Posted on: March 22, 2026
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Job Description:
NOTE: This position requires passing a ServiceNow background
screening, USFedPASS (US Federal Personnel Authorization Screening
Standards). This includes a credit check, criminal/misdemeanor
check and taking a drug test. Any employment is contingent upon
passing the screening. Due to Federal requirements, only US
citizens, US naturalized citizens or US Permanent Residents,
holding a green card, will be considered. This role will require
1-2 days in the office at our San Diego, CA Office Location OR
Orlando, FL Office Location. As a member of the Systems
Engineerings Compliance and Vulnerability Management team, you will
support critical initiatives across both commercial and regulated
environments. In this role, you will collaborate with internal
stakeholders and external partners to identify, assess, and
remediate vulnerabilities within the hosting stack. Success in this
position requires a strong technical foundation in systems
engineering, including experience with Linux-based operating
systems, containerized services, configuration and change
management, security scanning tools, and vulnerability analysis.
You will work closely with teams across the organization to ensure
systems meet established SLAs and align with all relevant
compliance requirements. This role also involves contributing to
team-based problem-solving efforts, developing practical solutions,
and resolving issues within required internal and regulatory
timelines. What you get to do in this role: • Understand issues
currently facing the environment and derive long term solutions. •
Work on vulnerabilities associated with the enterprise hosts and
container services. • Analyze the vulnerability scan results and
fix them appropriately • Partner with stakeholders and customers,
help them understand the nuances of the infrastructure with respect
to compliance and security. • Partner with engineering team for
required upgrades/updates/patching • Partner with service delivery
teams for proper rollout of fixes. • Partner with compliance and
security team, to maintain high standards of security to satisfy
federal mandates. • Create / Update / Enhance documentation and
knowledge articles. Qualifications To be successful in this role
you have: • Experience in leveraging or critically thinking about
how to integrate AI into work processes, decision-making, or
problem-solving. This may include using AI-powered tools,
automating workflows, analyzing AI-driven insights, or exploring
AIs potential impact on the function or industry. • 5 years of
relevant experience with a Bachelor s degree ; or 3 years and a
Masters degree ; or a PhD without experience; or equivalent work
experience. • Hands-on experience with large-scale system design
and operations, preferably on Linux • A solid understanding of
systems engineering concepts and components • Experience working in
cloud environments such as AWS, Azure, or Google Cloud • Experience
with vulnerability management and remediation on server platforms •
Experience with vulnerability management and remediation for
containerized services • Ability to collaborate effectively with
globally distributed teams • Strong communication skills and a
customer-focused mindset • Ability to learn new technologies in a
fast-paced environment • Ability to clearly articulate ideas,
issues, and solutions • Strong coordination and troubleshooting
skills for complex incidents and escalations • Experience with
programming languages such as Python • Experience utilizing
AI-driven tools or workflows to improve efficiency, support
decision-making, or streamline vulnerability management and
operational processes Nice to have: • Knowledge of DNS, email
systems, networking, operating systems, load balancers, and
databases • Experience with CI/CD and container deployment •
Familiarity with security scanner outputs, vulnerability analysis,
and remediation processes
Keywords: ServiceNow, Tustin , Senior Systems Engineer - Federal, IT / Software / Systems , San Diego, California
