DevOps Lead Engineer
Company: Quantum Electronic Payments
Location: Anaheim
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Unlock your potential with
Quantum ePay® We're a full-service financial technology provider
that helps businesses lower costs, earn more, and improve their
quality of life. We offer truly innovative payment processing
solutions and an ever-expanding line of products to boost
productivity, enabling our clients to operate efficiently and
effectively in confidence. We're seeking a DevOps Lead Engineer to
take ownership of day-to-day DevOps operations and production
reliability for our core systems. This role is hands-on and
execution-focused, responsible for ensuring system availability,
leading incident response, improving observability, and driving
operational maturity across our infrastructure. You'll work closely
with Engineering, Product, and Support teams to keep our platforms
stable, performant, and resilient as we scale. KEY RESPONSIBILITIES
DevOps & Production Operations Lead day-to-day DevOps and
production support, ensuring system availability, performance, and
reliability. Drive incident resolution, root cause analysis, and
long-term remediation. Maintain and improve runbooks, SOPs, and
escalation paths. Continuously reduce MTTR (mean time to
resolution) through tooling, automation, and process improvements.
Monitoring, Alerting & Tooling Design and maintain monitoring,
logging, and alerting across infrastructure and applications.
Optimize observability using tools such as AWS, Sentry, Grafana,
Airflow, and Kafka. Ensure alerts are actionable and dashboards
provide real-time operational visibility. Incident Response &
Reliability Lead incident response and on-call coordination,
including severity classification and real-time resolution. Own
post-incident reviews and corrective action tracking. Monitor and
report on MTTR, incident trends, and system availability. Partner
with engineering teams to improve resilience and fault tolerance.
Technical Leadership & Communication Serve as the primary
operational liaison between DevOps, Engineering, Product, and
Support. Provide clear, concise incident and operational summaries
to leadership. Operational Process & Efficiency Improve DevOps
workflows, incident tracking, and documentation using Jira and
Confluence. Ensure client-impacting issues are prioritized,
resolved, and communicated effectively. Required Qualifications 5
years of experience in DevOps, production engineering, or related
roles. Prior experience leading or acting as a senior technical
owner for production systems. Strong hands-on experience with AWS
and production monitoring/alerting. Proven experience supporting
high-availability, customer-facing platforms. Strong written and
verbal communication skills. Preferred Experience Experience in
fintech, payments, or regulated environments. Familiarity with
event-driven architectures (e.g., Kafka). Experience with CI/CD,
automation, and infrastructure-as-code. Experience owning on-call
rotations, SLAs, and reliability metrics. SALARY: This role
includes biannual profit-sharing bonuses as part of a total
compensation package, in addition to a full range of medical,
dental, retirement planning, and other benefits. Salary range:
$85,000 - $115,000 Salary including biannual profit-sharing bonus
and comprehensive benefits program range (annualized): $109,725 - $
145,725 LOCATION: This role requires the employee to work fully
onsite at our Anaheim Hills location. WHY WORK HERE? Awarded Top
Workplace of Orange County by the OC Register! Flex PTO! New
state-of-the-art, open-concept facility with stand-up desks,
balance boards, stationary bikes, and more! Work hard, play hard
culture! Monthly Beer Socials and BBQs! Proven "promote from
within" mentality! Benefit offerings: Medical, dental, vision,
acupuncture, and chiropractic 401k Safe Harbor; 100% employer match
processed semi-monthly, up to 4% Profit Sharing; paid on a biannual
basis
Keywords: Quantum Electronic Payments, Tustin , DevOps Lead Engineer, IT / Software / Systems , Anaheim, California
