Veterans Preferred - Field Service Engineer

Company: Orion Talent
Location: Tustin
Posted on: November 12, 2021

Job Description:

Military Veterans are Encouraged to Apply. Our client is a world-leading provider of equipment and services to the semiconductor manufacturing industry. For thirty five years, chipmakers from around the globe have relied on our client's tools and process expertise to form the transistors that power all electronics - from smartphones and laptops, cameras, personal music players and more. Their equipment portfolio comprises a powerful suite of manufacturing technologies for ion implantation, one of the most critical steps in the IC manufacturing process. In addition, they provide extensive aftermarket service and support, including spare parts, equipment upgrades, maintenance services, and customer training. Position: Field Service Engineer Location: Tustin, CA Travel: Up to 80% Pay: $70k+ base plus bonus program The Field Service Engineer with minimal supervision plans, coordinates and executes activities concerned with Aftermarket business including but not limited to installing equipment, investigating, and resolving customer reports of technical problems with equipment and parts, and eliminating future operational or service difficulties by performing the following duties: --- Travel to customer locations or be assigned to an individual customer site. --- Responsible for all on-site installations, startup, diagnosis, service and repair of equipment. --- Function as the liaison with customers on administrative, technical, operational, and maintenance issues. --- Assist our customers by selling and installing equipment modifications, upgrades and service contracts that enhance the operation of company products --- Coordinate and perform on-site installation and repair of complex equipment with minimal supervision. --- Troubleshoot and repair complex electronic and mechanical problems. --- Interface with factory and customer during all phases of all service activity. --- Ensure customer's facility and all support equipment is ready and available for installation of equipment. --- Sell equipment modifications, upgrades, service contracts that will enhance operation of company products. --- Coordinate and perform assembly rebuild and preventive maintenance on all company products. --- Interface with technical support, design engineering, and manufacturing engineering on tooling, preventive maintenance procedures, design, and reliability. --- Complete field service reports after each assignment using the company's Business System. --- Submit engineering action requests to product support and safety engineering departments that include suggestions on the need for design changes and equipment improving modifications. --- Work from engineering drawings, schematics, and technical manuals during the installation, debugging, and repair of equipment --- Complete standard documentation, procedures and forms, and comply with all ISO related procedures and processes. --- Follow all established cleanroom cleanliness requirements, procedures, and protocols. --- Instruct customers on the proper preventive maintenance activities. Requirements: --- Associate degree in electronics or 4-6 years like military electronics training and 10+ years related experience or equivalent combination of education and experience. --- Travel on short notice. --- Have a valid passport. --- Flexible to work any assigned shift and/or extended hours. --- Must be able to carry a pager outside of assigned working hours. --- Must possess a valid Driver's License to operate (company) vehicles required to service equipment at various locations. --- Must be able to pass physical evaluations, including a respirator fitness test, as needed. --- Must be able to maintain a credit card to finance short notice travel.

Keywords: Orion Talent, Tustin , Veterans Preferred - Field Service Engineer, IT / Software / Systems , Tustin, California