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Shift Lead - Tustin (The District at Tustin Legacy)

Company: pressed juicery
Location: Tustin
Posted on: May 8, 2019

Job Description:


Shift Lead Tustin (The District at Tustin Legacy)

About Pressed Juicery

Pressed Juicery is not a juice company. Pressed Juicery is not a retail company. Pressed Juicery is not a manufacturing company. Pressed Juicery is a lifestyle, for all people. We aim to create a world class retail organization filled with educators, motivators, and providers of nourishing, wholesome foods. We are the face of the brand - the inspiration and the method of bringing better-for-you food to all people. Our stores are not just stores, they are physical communities to teach and learn and to get live feedback to help influence the decisions that we make.

Job Purpose

At Pressed Juicery, we dont have a mission, we are on a mission: to make high nutrition a realistic option for all people. And this is how you will help us do that. Our Shift Leaders always support the growth and elevation of store results. They lead the selling culture through customer-centric selling and leadership by example. Our Shift Leaders support the continual growth and development of those around them, while actively seek ways to drive their store's overall performance.

Key Areas of Responsibility




  • Drive company sales growth and profitability through customer centric selling, teamwork, superior product knowledge, and impeccable customer experience.
  • Lead the selling process to ensure goals are met during shifts for all employees.
  • Ability to foster a customer-focused selling culture. Models the service & sales experience.
  • Provide individual & team performance feedback and recommendations to managers.
  • Coach and elevate team performance in the moment to maximize team selling potential. Set clear goals and expectations with all associates on every shift.
  • Support onboarding of new employees and continued training of selling team.
  • Be a brand ambassador; support community engagement, and local store marketing partnerships to increase brand visibility.
  • Support order and inventory processes where applicable.
  • Freeze stores: cutting, preparing, and serving product. Clean equipment and following proper food handling procedures.
  • Heat stores: preparing hot beverages, following proper food handling procedures, and cleaning equipment.
  • Effective management of third-party vendors.
  • Enroll all customers in our Membership Program.
  • Active & engaged product sampling throughout all day parts.

  • Share customer feedback with store manager regarding product requests, concerns, and suggestions.

  • Perform opening and closing duties including execution of bank deposits, receipt of shipment, and interpret/disseminate company directive when assigned as manager on duty. Maintain store appearance and cleanliness standards.
  • Leads by example - reinforces company policy and ensures a safe & respectful work environment for all members.
  • Utilize POS and related computer systems to ensure efficiency
  • Other job-related duties as requested.
  • Maintain sales floor coverage and follow posted schedules.


    Qualifications




    • Passion, knowledge, interest in health, fitness, and/or wellness.

    • Ability to build customer relationships and deliver exceptional service.
    • Possess a relentless ability to achieve results.
    • Ability to quickly adapt & embrace new procedures, processes, and shifts to priorities.

    • Proven success in achieving goals through customer-centric selling.
    • Excellent team player with the ability to lead & work independently.

    • Strong verbal & written communication skills with proficiency in English.
    • Keen understanding of sales principles and customer service practices.
    • Previous retail, restaurant, or hospitality leadership experience preferred.
    • Previous cash-handling and POS experience.
    • Must have a valid California Food Handler Card or applicable state required certification at the time of hire.


      Physical Requirements




      • Ability to move and/or lift up to 50 pounds
      • Requires standing for long periods of time
      • Requires working in variable temperatures at different times per day and season.


        Pressed Juicery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keywords: pressed juicery, Tustin , Shift Lead - Tustin (The District at Tustin Legacy), Hospitality & Tourism , Tustin, California

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