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Assistant Housekeeping Manager for Irvine Marriott

Company: Marriott
Location: Tustin
Posted on: February 5, 2019

Job Description:

**Job Number** 190002SU **Job Category** Housekeeping & Laundry **Location** Irvine Marriott, Irvine, California VIEW ON MAP **Brand** Marriott Hotels Resorts /JW Marriott **Schedule** Full-time **Relocation?** No **Position Type** Management **Start Your Journey With Us** Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. **Marriott Hotels** , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. **JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment?. **JOB SUMMARY** Entry level management position that assists in supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. **CANDIDATE PROFILE** **Education and Experience** ? High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR ? 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Assisting in Managing Housekeeping Operations and Budgets** ? Assists in all lost and found procedures. ? Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. ? Inventories stock to ensure adequate supplies. ? Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. ? Works effectively with the Engineering department on guest room maintenance needs. ? Understands and complies with loss prevention policies and procedures. ? Ensures all employees have proper supplies, equipment and uniforms. ? Assists in supervising an effective inspection program for all guestrooms and public space. ? Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary. ? Assist in supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. ? Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. **Ensuring Exceptional Customer Service** ? Handles guest problems and complaints seeking assistance from supervisor as necessary. ? Assists in the review of comment cards and guest satisfaction results with employees. ? Sets a positive example for guest relations. _Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

Keywords: Marriott, Tustin , Assistant Housekeeping Manager for Irvine Marriott, Hospitality & Tourism , Tustin, California

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