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Customer Service Representative - In House

Company: SG Homecare
Location: Tustin
Posted on: November 21, 2022

Job Description:

Well established DME provider of Orthotics, Prosthetics, home respiratory services and medical equipment; including sleep apnea, negative pressure wound therapy, urological, ostomy, oxygen therapy, diabetic and/or enteral products. We provide home medical equipment and supplies to patients in the home, assisted living locations and nursing environments.We offer Medical, Dental and Vision Benefits, Paid Vacation, and a business casual environment.

Description Responds to telephone, fax inquiries and orders from referral sources and homecare patients. Maintain appropriate documentation received with orders and conducts follow-up. Verify Insurance eligibility and benefits. Obtain written Authorization for medical treatment from approved sources. Verify Insurance information for accuracy, resolves discrepancies as needed. Obtain clinical information needed for accurate order processing and reimbursement. Absolutely No Cold Calling or Sales Required. Incoming / Outgoing - Scheduling deliveries and shipments. Resolve patient complaints, identify solutions and implement. Maintain a good attendance record and professional appearance. Adhere to all regulatory compliances and HIPAA regulations. Bilingual Candidates Highly Encouraged to ApplyJob Type: Full-timePay: $18.00 - $22.00 per hour

Keywords: SG Homecare, Tustin , Customer Service Representative - In House, Hospitality & Tourism , Tustin, California

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