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Digital Product Manager

Company: SEB Professional
Location: Tustin
Posted on: September 20, 2022

Job Description:

Job Category: Product ManagementRequisition Number: PRODU001113Posted: 2022-08-25Schedule: Full-TimeDescription: Our passion for coffee makes SEB Professional North America a growing company!We are in the professional coffee machine business managing three leading global brands: Schaerer, WMF, and Wilbur Curtis.You can find our coffee machines in convenience stores, hotels, and restaurants worldwide. Chances are you have enjoyed a cup of coffee brewed by one of our products during your morning coffee run at McDonald's, Dunkin Donuts, Starbucks, or Tim Hortons.SEB Professional is a subsidiary of Groupe SEB, a large French consortium and the world's largest manufacturer of cookware in more than 150 countries, with 33,00 employees and over ---8,1 b in sales annually. Notable brand names associated are Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, Arno, Emsa, All-Clad. Our Company operates in the Professional Coffee Machine division.This high-profile role plays a critical part in reviewing and validating product specifications and engineering changes in commercial foodservice environment. Ultimately, the ideal candidate can overcome hurdles in the sales process by conveying solid technical product and business knowledge to key decision makers. This individual will work as part of a team to help ensure we meet and exceed our customers' needs and expectations by offering rotational and project-based support. Digital Technical Product Manager Responsibilities Use data driven analysis to identify market leader requirements to implement in the North American digital strategy. Develop and launch new digital strategies, products and features in the North American market. Leverage new and existing customers to engage in the testing and launch of new resources and features. Cooperatively engage with our partners in Europe to develop and implement machine level software features that leverage our digital connectivity. Evaluate and analyze customer data to discover key performance indicators and trends by segment and equipment type. Partner with customers to guide strategic data insight requirements, dashboard implementation and API protocols. Manage customer facing digital environment for key accounts, including equipment hierarchies and user access rights. Plan and manage digital menu and media update campaigns with key accounts using the SEB Professional Digital environment. Become a SME for all digital roadmap related technologies, introducing technical training to other internal teams. This will be part of team that has strengths in all or a few of the primary skills. Analyzes and reports issues with specific equipment, vendors, and customers to Senior Management. Digital Technical Product Manager Experience and education Bachelor's Degree in an engineering or computer science related field; prefer experience in data analytics and connected equipment environments. Experience utilizing data query and analysis solutions, such as Excel (Pivot analysis), SQL, REST APIs, PowerBI, Tableau 2-3 years engineering and/or equivalent technical experience. Product lifecycle management experience from prototype to sunset. Field testing and trade show presentation experience is a plus. Project management experience is a must. Experience in the Food and Beverage Equipment industry, coffee and/or hot dispensed beverages is a plus. Digital Technical Product Manager Required Skills Strong analytical and problem-solving skills. Must love and appreciate coffee and espresso. Experience utilizing data query and analysis solutions, such as Excel (Pivot analysis), SQL, REST APIs, PowerBI, Tableau. An ability to discern key requirements and growth opportunities during customer alignments and suggest innovative solutions. Excellent verbal and written communication skills. Digital Technical Product Manager Working conditions / Physical Requirements Sitting or standing at a desk while using the phone and computer. Occasionally lifting of up to 50 pounds. Overview Type of employment: Full time - Exempt Workplace type: Hybrid Home Office / Onsite Office and Field working in vendor facilities including convenience stores, quick serve restaurants, restaurants and hotels. Travel Requirement: 10% COVID Vaccine policy requirement: Yes, two doses Moderna or Pfizer or one for J&J. Digital Technical Product Manager Benefits Health insurance Competitive 401(K) program Dental insurance Vision Insurance Life insurance Paid time off 11 Paid Holidays Other voluntary benefits and discounts program SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment.PI190400397

Keywords: SEB Professional, Tustin , Digital Product Manager, Hospitality & Tourism , Tustin, California

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