Company: SEB Professional
Posted on: September 20, 2022
Job Category: Sales OperationsRequisition Number:
FIELD001109Posted: 2022-08-01Schedule: Full-TimeDescription: Our
passion for coffee makes SEB Professional North America a growing
company!We are in the professional coffee machine business managing
three leading global brands: Schaerer, WMF, and Wilbur Curtis.You
can find our coffee machines in convenience stores, hotels, and
restaurants worldwide. Chances are you have enjoyed a cup of coffee
brewed by one of our products during your morning coffee run at
McDonald's, Dunkin Donuts, Starbucks, or Tim Hortons.SEB
Professional is a subsidiary of Groupe SEB, a large French
consortium and the world's largest manufacturer of cookware in more
than 150 countries, with 33,00 employees and over ---8,1 b in sales
annually. Notable brand names associated are Tefal, T-Fal, Krups,
Lagostina, Rowenta, Moulinex, SUPOR, Arno, Emsa, All-Clad. Our
Company operates in the Professional Coffee Machine division.Under
the direction of The National Service Manager the Field Trainer
will be responsible for developing curriculum and delivering
training classes to third-party service technicians, customers, and
internal employees. The ideal candidate will have the ability to
identity areas of opportunity, to deliver solutions and to improve
trust and satisfaction with our service network and customers.
Training locations are always changing as we travel to the service
company branches, SEB Professional offices and online via Microsoft
Teams.Responsibilities of the Field Trainer
Prepares and conducts technical training classes for field
technicians both in classroom with hands-on practice and on the job
training in the field.
Creation and maintenance of training materials for all equipment.
Partner with other departments, as necessary.
Maintain and manage training machine inventory.
Maintain and track training schedule.
Maintain training skills matrix and certifications for service
Experience and Education of the Field Trainer
Associate degree or Technical school graduate preferred.
Proven ability to successfully train new service technicians and
Skilled in adult learning methods.
Required Skills of the Field Trainer
Strong mechanical, electrical and technical aptitude.
Strong knowledge of safety procedures related to equipment.
Excellent verbal communication skills.
Knowledge of MS Office required; Salesforce experience is a
Ability to read and interpret electrical/electronic schematics and
Field Trainer Working conditions / Physical Requirements
Sitting or standing at a desk while using the phone and
Standing and presenting training material in front of class.
Occasionally lifting of up to 75 pounds.
Visually distinguish all colors
Some weekend work required.
Overview for the Field Trainer Position
Type of employment: Full time - Exempt
Workplace type: Office and/or technical classroom environment.
Field, working in vendor and field facilities including convenience
stores, quick serve restaurants, restaurants and hotels.
Travel: up to 80% of time.
Competitive 401(K) program
Paid time off
11 Paid Holidays
Other voluntary benefits and discounts program
SEB Professional is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against on the basis of disability. For more
information, please see OFCCP Equal Employment.PI190400366
Keywords: SEB Professional, Tustin , Field Trainer, Hospitality & Tourism , Tustin, California
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