TustinRecruiter Since 2001
the smart solution for Tustin jobs

Customer Experience Manager

Company: Michaels
Location: Tustin
Posted on: January 13, 2021

Job Description:

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Deliver a customer centric shopping experience by managing and delivering effective front end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Major Activities* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs* Plan and lead the execution of the class and in-store events in accordance with Company program* Lead the Omni channel processes* Manage and execute shrink and safety programs* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development* Serve as Manager on Duty (MOD)* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others* Acknowledge customers, help locate product and provide solutions* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget* Manage and execute the shrink and safety programs* Cross trained in Custom Framing selling and production* Other duties as assignedMinimum Educationmust be at least 18 years of agePreferred Type of experience the job requiresRetail management experience preferredWe are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov

Keywords: Michaels, Tustin , Customer Experience Manager, Hospitality & Tourism , Tustin, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates Part Time Delivery Driver (Same Day Activation)
Description: Postmates has the largest
Company: Postmates
Location: La Mirada
Posted on: 01/16/2021

Delivery Driver / Courier
Description: Your time. Your Goals. Caviar is a part of DoorDash. When you sign up,
Company: Caviar
Location: San Gabriel
Posted on: 01/16/2021

Restaurant Delivery
Description: Your time. Your Goals. Caviar is a part of DoorDash. When you sign up, you ll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...)
Company: Caviar
Location: Rosemead
Posted on: 01/16/2021


Restaurant Delivery Driver
Description: Job DescriptionPostmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city (more...)
Company: Postmates
Location: Paramount
Posted on: 01/16/2021

HIRING!!!- Late Night Crewmembers, Cooks & Cashiers! *Premium Shift Pay*-(18 years +) Santee, Ca
Description: Job DescriptionThe Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive Customer (more...)
Company: Raising Cane's
Location: Santee
Posted on: 01/16/2021

Line Cook BOH
Description: Flame Broiler - Line Cook br 14.50-18/hr br 15091 Newport Avenue, Tustin, CA 92780 We offer: Flexible work schedules Healthcare benefits Meal discounts
Company: Landed
Location: Placentia
Posted on: 01/16/2021

Postmates: Delivery Driver
Description: Postmates has the largest
Company: Postmates
Location: La Quinta
Posted on: 01/16/2021

Assistant Store Manager
Description: Under Armour is the chosen brand of this generation of athletes and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, (more...)
Company: Under Armour, Inc.
Location: Poway
Posted on: 01/16/2021

Postmates: Delivery Driver
Description: Postmates has the largest
Company: Postmates
Location: La Mirada
Posted on: 01/16/2021

Food Store Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things - from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers' door (more...)
Company: Shipt
Location: Santee
Posted on: 01/16/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Tustin RSS job feeds