North Carolina Healthcare Customer Service Rep
Company: VirtualVocations
Location: Vista
Posted on: May 25, 2025
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Job Description:
A company is looking for a Healthcare Customer Service Rep
II.
Key Responsibilities
Process member payments, address billing inquiries, and resolve
billing discrepancies
Provide accurate information about coverage plans and assist with
prior authorizations and referrals
Handle claims inquiries and status updates, including assisting
with reconsideration requests for denied claims
Required Qualifications
High School Diploma or GED required
At least two years of experience in claims examination, health
insurance, customer service, or a healthcare-related field
Solid understanding of healthcare medical claims, benefits, and
policy processes
In-depth knowledge of healthcare terminologies, including ICD-9 and
ICD-10 coding
Must be able to clear a criminal background check
Keywords: VirtualVocations, Tustin , North Carolina Healthcare Customer Service Rep, Healthcare , Vista, California
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