Company: Foothill Regional Medical Center
Posted on: June 18, 2022
Phlebotomist Lead - Full Time, Days (Tustin)
We are hospitals and affiliated medical groups, working closely
together for the benefit of every person who comes to us for care.
We build comprehensive networks of quality healthcare services that
are designed to offer our patients highly coordinated, personalized
care and help them live healthier lives. Through collaboration, we
strive to provide all of our patients and medical group members
with the quality, affordable healthcare they need and deserve.
The Phlebotomist Lead coordinates and oversees preanalytical
laboratory services, phlebotomy staff, and functions on the unit,
while maintaining an advanced level of skills and expertise.
Performs venipuncture procedures for clinical or medical testing
and transfusions. Responsible for procuring blood samples from
patients and labeling accurately to preserve the integrity of
specimens and for proper transporting, processing and preparation
of all samples. Reviews lab requisitions and performs quality
review and troubleshooting. Ensures adequate supplies and
inventory, and performs all clerical functions including but not
limited to data entry, maintaining records, answering phones and
providing reports. Provides support and facilitates communications
by effectively navigating computer and phone systems, building and
maintaining customer relationships, and providing a positive,
professional and empathetic understanding to all customers.
Troubleshoots and resolves issues as they arise. Functions as a
role model and clinical resource to staff.
- Identifies patient, observes the correct procedure for
venipuncture, collects and labels specimens exactly as outlined in
each medical requisition. Accurately prints collection batch and
labels for phlebotomy collections. Adheres to infection control
standards, properly handles each specimen and ensures that every
specimen, including microbiology and pathology, is delivered to the
laboratory in a timely manner per laboratory protocol. Oversees
specimen processing for reference lab testing according to
appropriate procedures ensuring timely processing/dispatch.
Performs daily charge reconciliation.
- Oversees and coordinates the preanalytical daily operations of
the department, troubleshooting and resolving issues as they occur.
Demonstrates advanced level of expertise, strong leadership and
collaborative skills in dealing with staff and members of the
healthcare team. Completes daily assignments and ensures work is
complete. Provides input for coaching, training, hiring, counseling
and performance assessment processes.
- Actively participates in departmental process improvement.
Adheres to turnaround time (TAT) guidelines for STAT and routine
tests. Ensures HIPAA compliance and regulatory standards.
- Empathizes with patient and patient support systems, expresses
compassion and understanding for the situation and demonstrates
care which is appropriate for the age, and cultural, religious,
gender identity, or ethnic background. Engages in caring behaviors,
taking conscious ownership for work and takes deliberate/thoughtful
actions regarding how to best carry out interactions with the
patient, families, physicians, and co-workers.
- Receives and handles calls, documents issues, and escalates to
senior laboratory management as appropriate. Manages supplies
including inventory, ordering, receiving, and stocking. Delivers
lab supplies as appropriate. Picks-up and delivers all laboratory
samples/specimens to the departments for testing as appropriate.
Prints and delivers/faxes lab reports in a timely manner.
Minimum Education: None.
Minimum Experience: Three (3) years of applicable clinical lab work
experience required. Ability to establish and maintain effective
working relationships across the hospital. Ability to maintain a
work pace appropriate to the workload. Excellent written and verbal
communication skills in English. Must be willing to work variable
shifts and overtime as required. Must demonstrate customer service
skills appropriate to the job. Ability to read, write and
communicate effectively in English. Previous leadership experience
preferred. Bilingual skills to communicate effectively with
patients and families preferred.
Req. Certification/Licensure: California Certified Phlebotomy
Technician required. Hospital Fire and Life Safety Card (Los
Angeles City Employees only) required.
Employee Value Proposition
Prospect Medical Holdings, Inc., is guided by a diverse and highly
experienced leadership core. This group maintains the vision that
has made Prospect a needed difference-maker in the lives of so many
patients today, and many executives contribute to our continued
efforts. As a member of our highly effective team of professionals,
benefit eligible positions will receive:
- Company 401K
- Medical, dental, vision insurance
- Paid time-off
- Life insurance
How to Apply
To apply for this role, or search our other openings, please visit
and click on a location to begin your journey to a new career with
We are an Equal Opportunity/ Affirmative Action Employer and do not
discriminate against applicants due to veteran status, disability,
race, gender, gender identity, sexual orientation or other
protected characteristics. If you need special accommodation for
the application process, please contact Human Resources.
EEOC is the Law:
Keywords: Phlebotomy, Clinical Laboratory, Lab Services, Ancillary,
Acute Care Hospital
Keywords: Foothill Regional Medical Center, Tustin , Phlebotomist, Healthcare , Tustin, California
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