Managed Services Operations Manager
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Manager of Managed Services
Operations - Network, UC, and Data Center.
Key Responsibilities
Oversee day-to-day operations of support teams, ensuring SLAs and
client expectations are met
Lead and mentor a diverse team, fostering a culture of
collaboration and continuous improvement
Serve as an escalation point for complex issues, ensuring timely
resolution and client satisfaction
Required Qualifications, Training, and Education
Bachelor's Degree in a related field
7-10 years' experience in IT, with at least 5 years in a leadership
role
Proven experience in designing and implementing managed services
solutions
ITIL Foundation Certification preferred
Strong technical skills and customer interaction abilities
Keywords: VirtualVocations, Tustin , Managed Services Operations Manager, Executive , Vista, California
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