Senior Business Operations Manager
Company: VirtualVocations
Location: Vista
Posted on: May 23, 2025
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Job Description:
A company is looking for a Senior Business Operations Manager
Customer Success.
Key Responsibilities
Lead the execution and governance of defined Customer Success
processes
Establish frameworks and controls to ensure process consistency and
quality
Monitor and report compliance, performance, and operational
risk
Required Qualifications
10+ years' experience in operations, governance, or compliance
leadership, ideally in a SaaS or Customer Success environment
Proven ability to establish and enforce governance frameworks at
scale
Strong cross-functional stakeholder management skills
Analytical mindset with a track record of using data to drive
performance
Demonstrable experience in Business Process Mapping or related
qualifications
Keywords: VirtualVocations, Tustin , Senior Business Operations Manager, Executive , Vista, California
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