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Revenue Cycle Management Director

Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025

Job Description:

A company is looking for a Director, Revenue Cycle Case & Escalation Management.
Key Responsibilities

Oversee intervention strategies for complex customer issues and improve customer experience
Establish key performance indicators (KPIs) and prepare reports to communicate progress and insights
Build and maintain partnerships across teams to ensure a holistic customer journey

Required Qualifications

8-10 years of experience in issue management or customer experience, with at least 5 years in a leadership role
Bachelor's degree or equivalent experience
Experience working cross-functionally in a complex organization
Proven track record of leading and inspiring large teams
Strong understanding of Healthcare IT and related challenges

Keywords: VirtualVocations, Tustin , Revenue Cycle Management Director, Executive , Vista, California

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