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Technical Sales Manager

Company: SEB Professional
Location: Tustin
Posted on: May 26, 2023

Job Description:

Job Category: SalesRequisition Number: TECHN001160Posted: 2023-02-15Schedule: Full-TimeDescription: People who are successful at SEB PROFESSIONAL are driven, focused, and assertive, who have limited patience for the status quo. If this sounds like you, we would love to see you apply and learn more about you!

  • Partners with sales department to win new business and increase sales.
  • Work with customers to design their coffee programs, especially the rollout and implementation of new machines.
  • Responsible for leading the sales process for preventative maintenance programs and after-sale support.
  • Provides technical support for new and existing customers to support pre and post-sales processes.
  • Defines customers' digital requirements, including dashboards, analytics, telemetry, and API implementations.
  • Provides Product Management with customer feedback to help identify potential new features or products.
  • Identifies digital and technical solutions to reduce after-sale support costs.
  • Addresses all product-related queries promptly from customers, internal departments, and service providers.
  • This position will be part of a team with strengths in all or a few primary skills. Do you have the following skills?
    • Strong analytical and problem-solving skills
    • Must love and appreciate coffee and espresso.
    • 2-3 years of equipment engineering and/or equivalent technical experience.
    • Strong business acumen coupled with an ability to grasp customers' needs.
    • Project management skills.
    • Product implementation/installation experience from a sales engineering perspective.
    • Field testing experience is a plus.
    • Excellent listening, verbal, and written communication skills.
    • Bachelor's Degree in an engineering field; can be substituted by experience for highly qualified individuals.
    • Working in locations including convenience stores, quick-serve restaurants, restaurants, hotels, and service provider locations.
    • 5+ years experience in the coffee and/or hot dispensed beverage industry.
    • Responsible for managing up to 5 national and 15 regional accounts. PHYSICAL DEMANDS:This job does have some physical demands as well. Can you:
      • Sitting or standing at a desk while using the phone and computer.
      • Occasionally lifting of up to 50 pounds.
      • Ability to travel up to 50% of the time with some international travel. Compensation & Benefits: What's in it for you?SEB PROFESSIONAL North America provides a competitive compensation package including health and welfare benefits, paid time off and a retirement savings program.What it's like to work hereAt SEB PROFESSIONAL you have the autonomy to solve problems big and small. You may falter, but with the freedom to try comes the responsibility to course correct. Your big ideas, new thinking and passion for coffee fuel millions of people as they take on their day. We roll up your sleeves, bringing joy to coffee drinkers everywhere. Here, it's not just a cup of coffee it is countless hands building, thinking, and creating that sparks passion around the world.PI214861492

Keywords: SEB Professional, Tustin , Technical Sales Manager, Executive , Tustin, California

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