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Project Manager I / II - Eurofins Environment Testing - Calscience - Tustin, CA

Company: Eurofins Lancaster Laboratories
Location: Tustin
Posted on: November 20, 2022

Job Description:

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
Eurofins Environment Testing - Calscience has an Project Manager I / II opening at our brand new state-of-the-art Tustin Laboratory. Level of position is commensurate with candidate experience.
The Project Manager I / II will work with Account Managers (Sales), other Project Managers, and the Laboratory Director to communicate client expectations, and data or quality concerns. They are accountable for coordinating and managing clients' projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The Project Manager role fosters and develops client relationships in support of the laboratory mission.

  • Demonstrates active leadership and promotes the company vision
  • Regular attendance and punctuality to support client service
  • Responsible for daily reporting of finalized reports and communication with clients
  • Maintain customer data base in LIMS, ensure projects are updated, all info in the LIMS is accurate and useful
  • Engage with assistance to ensure customer deliverables are achieved and develop teamwork
  • Interact with operations and sales staff cooperatively to improve and optimize work flow, project set up and requirements and client satisfaction "fit-for-purpose"
  • Accept more challenging assignments, complex or larger clients, and work to develop a strong working relationship.
  • Handle $1.25 M-$2M in revenue
  • Work with Project Manager Assistant to set up projects, bottle orders, invoices
  • Sign final reports and work with lab staff in coordination of incoming work
  • Demonstrate an ongoing focus on client satisfaction by meeting expected turnaround times and managing personal backlog
  • Attend department meetings and participate fully
  • Engage in clients and look to visit 1-2 clients quarterly
  • Conducts all activities in a safe and efficient manner and aligned to company health and safety policy, as amended from time to time and in compliance with Eurofins quality standards
  • Performs other duties as assigned
    Qualifications
    • 3-5 years' experience in Client Services
    • Minimum BS degree in science field with minimum 12 units of chemistry and/or biology coursework
    • Ability to demonstrate an ongoing focus on client satisfaction and meet expected turnaround times
    • Demonstrated commitment to availability to clients by presence and timely response
    • Ability to work with Account Managers (Sales), other Project Managers, and the Laboratory Director to communicate client expectations, and data or quality concerns
    • Basic technical understanding of many aspects of the laboratory, regulatory requirements, and specific method requirements
    • Basic understanding of the laboratory business and inter-departmental relationships
    • Requires judgment or initiative in resolving issues and making recommendations
    • Requires excellent verbal and written communication skills
    • Requires attention to details and good documentation skills
    • Must have computer (Word, Excel) and office related skills
      Additional Information
      As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options
      Evolution
      In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).
      Eurofins offers international opportunities to strong performers.
      Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
      Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
      Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment. In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.

Keywords: Eurofins Lancaster Laboratories, Tustin , Project Manager I / II - Eurofins Environment Testing - Calscience - Tustin, CA, Executive , Tustin, California

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