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Homecare Scheduling Coordinator/Manager/Coordinator With ClearCare Experience

Company: Right at Home Coastal Orange County, CA
Location: Tustin
Posted on: November 17, 2022

Job Description:

As a thriving, award-winning Home Care Agency for one of the largest home care franchises in the country, we are seeking an energetic and team-spirited person to join our scheduling team. - We love helping people in need and your role will be to orchestrate good match-ups (caregivers to clients) to ensure our clients have the right people caring for them.Do you want to work with a GREAT TEAM of professionals who love working as a team to improve the quality of life for those we serve?Full Time Position/In Office (i.e. not remote) with opportunities for modest hybrid model once you've proven yourself.
Position Overview
Collaborate with other office team members, including schedulers, to fill ALL OPEN SHIFTs with qualified team members (caregivers)
Must be a team player who sees the big picture! -
Must have excellent interpersonal skills since you'll be the the "face" of the company working with clients and employees (caregivers)
MUST BE proficient in ClearCare!!
Responsible for customer service and relationship management ensuring that clients receive the highest quality of care through the caregivers we assign to them (skill set to demand matching)
Responsible for orchestrating, monitoring, and communicating care coordination details to all team members, other providers, and family members -
Responsible for covering all requests for service and resolving scheduling conflicts
Responsible for co-managing a team of caregivers -
Responsible for identifying and addressing scheduling issues (i.e., call offs, no shows, etc) and uses good judgment to evaluate and implement solutions -
Responsible for analyzing, evaluating, and forecasting staffing level needs based on trending of client demand
Responsible for making recommendations to owners to maintain staffing levels
Responsible for creating schedules that maximize the client experience, meet caregiver needs, and control overall agency costs (i.e., overtime)
Must be a team player who works closely with other team members to reach company goals
Must be open to working on-call as business needs require
This job description is intended to provide an overview of the role and is not intended to be all-inclusive. The person taking on this role may be expected to perform other reasonable related duties as assigned.Compensation would be in the range of $35 to-$50k with bonus opportunities based on performance. - -We offer health benefits, retirement plan, vision, dental, and chiropractic. -
Please apply with your salary requirements and what makes you the best person for this role. -

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Keywords: Right at Home Coastal Orange County, CA, Tustin , Homecare Scheduling Coordinator/Manager/Coordinator With ClearCare Experience, Executive , Tustin, California

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