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Account Manager

Company: C2 Wireless
Location: Tustin
Posted on: September 21, 2022

Job Description:

*WHO WE ARE*C2 Wireless is a leading distributor of wireless accessories, handsets, wearables, parts and PC components with complete supply chain management, fulfillment and logistics services for the B2B, B2C and E-Commerce markets. Our culture is driven by customer satisfaction, strong vendor alliances, and taking care of our employees.*JOB SUMMARY*We are looking for an *Account Manager* to create long-term, trusting relationships with our customers. The *Account Manager's* role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.The ideal candidate will be experienced in sales and customer service. We expect you to be an energetic, goal-driven person with excellent communication skills. Your goal will be to foster long-term relationships with clients and help grow our business.*ESSENTIAL FUNCTIONS** Be the main point of contact of assigned customers* Negotiate contracts and handle paperwork (e.g. invoices, orders)* Follow up regularly after closing a sale to ensure client satisfaction* Respond promptly to customer queries and complaints to find solutions* Develop new business with existing clients and/or identify areas of improvement to meet sales quotas* Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)* Approach prospective clients through cold-calling, email etc. to meet sales targets* Send reports on sales activity, accounts status and possible issues*QUALIFICATIONS & SKILLS** 3+ years of experience in account or client management, and/or customer support* Must have excellent presentation, written communication, and verbal communication skills* Natural ability to build strong relationships with clients* Operations experience required, fulfillment/distribution a plus* Ability to navigate tough situations and keen understanding of when escalation is necessary* Highly self-motivated and results-oriented* Strong cross-functional collaborator and team playerJob Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Disability insurance* Flexible spending account* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* Monday to FridaySupplemental pay types:* Commission payExperience:* Client Services & Customer Support: 2 years (Preferred)Work Location: One location

Keywords: C2 Wireless, Tustin , Account Manager, Executive , Tustin, California

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