TustinRecruiter Since 2001
the smart solution for Tustin jobs

Assistant Room Operations Manager- Front Office (Non-Exempt)

Company: Marriott Hotels Resorts /JW Marriott
Location: Tustin
Posted on: March 11, 2020

Job Description:

Posting Date Jan 24, 2020
Job Number 20009303
Job Category Rooms and Guest Services Operations
Location Irvine Marriott, 18000 Von Karmen Ave., Irvine, California, United States
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.
JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the propertys cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Operations Activities Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. Runs and reviews critical information contained in room operations reports. Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. Operates all department equipment as necessary and reporting malfunctions. Ensures employees have the proper supplies and uniforms. Understands night audit procedures and being able to comprehend and utilize reports as necessary. Understands and complies with loss prevention policies and procedures. Communicates performance expectations employees in accordance with job descriptions for each position. Handles employee questions and concerns. Effectively schedules employees to business demands and tracks employee time and attendance.Contributing Information to Support Managing to Budget Supervises same day selling procedures to maximize room revenue and property occupancy. Verifies accuracy of room rates to maximize revenue opportunities Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. Understands the impact of Room Operations on the overall property financial goals and objectives.Providing for and Managing the Guest Experience Assists in the investigation of employee and guest accidents. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott Hotels Resorts /JW Marriott, Tustin , Assistant Room Operations Manager- Front Office (Non-Exempt), Executive , Tustin, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Part Time Assistant Manager
Description: Job DescriptionThe assistant store manager is results driven. They are highly self-motivated and use successful KPI---s as their driver. They are extremely detail-oriented and ambitious with a
Company: rue21
Location: Lake Elsinore
Posted on: 04/9/2020

Restaurant Manager
Description: Restaurant Managers Walk the talk and eat a Jumbo Jack-- with us. We know you have so much to bring to the table as a leader. Share your passion for food and life and motivate your team to pursue a better (more...)
Company: Jack In the Box
Location: Paramount
Posted on: 04/9/2020

Shift Supervisor Management Trainee
Description: Job DescriptionThe Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. (more...)
Company: CVS Health
Location: San Gabriel
Posted on: 04/9/2020


Part Time Assistant Manager (1000 East Route 66 Avenue - Store 0345)
Description: Tuesday Morning is taking the lead in off-price retail offering upscale decorative home accessories, housewares, seasonal goods and famous-maker gifts. Our mission is simple offer fresh and exciting (more...)
Company: Tuesday Morning
Location: Glendora
Posted on: 04/9/2020

Shift Supervisor Management Trainee
Description: Job DescriptionThe Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. (more...)
Company: CVS Health
Location: Yucaipa
Posted on: 04/9/2020

Shift Supervisor Management Trainee
Description: Job DescriptionThe Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. (more...)
Company: CVS Health
Location: Hacienda Heights
Posted on: 04/9/2020

Sales Manager
Description: Sales Manager Every employee with the Bakhtiari Automotive Group is absolutely critical to its success. We are a family-owned and operated business have been since the 1980s. Our rapid growth and
Company: Puente Hills Subaru
Location: Rowland Heights
Posted on: 04/9/2020

Shift Supervisor Management Trainee
Description: Job DescriptionThe Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. (more...)
Company: CVS Health
Location: La Quinta
Posted on: 04/9/2020

Provider Management Analyst - Los Angeles or Bay Area Location
Description: Asa part of the Tenet and Catholic Health Initiatives family, Conifer Healthbrings 30 years of healthcare industry expertise to clients in more than 135local regions nationwide. We help our clients strengthen (more...)
Company: Tenet Health
Location: Placentia
Posted on: 04/9/2020

KFC Assistant Restaurant Manager
Description: Description:At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our (more...)
Company: KFC Kentucky Fried Chicken
Location: Poway
Posted on: 04/9/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Tustin RSS job feeds