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Infrastructure Engineer, Lead

Company: SchoolsFirst Federal Credit Union
Location: Tustin
Posted on: August 5, 2019

Job Description:

Position Summary

Lead complex network infrastructure efforts and initiatives across one of more functional areas:

  • Routing and Switching
  • Wireless
  • Security
  • Application Delivery Controller

    Work Effort Allocation

    Design: 20-30%

    Projects: 50-60%

    Operational Tasks: 20-30%

    Essential Functions

    The Infrastructure Engineer Lead serves as technical lead for effective design, administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of network infrastructure systems is achieved. Perform assigned duties as listed in RACI model(s) and under limited direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities.


    • Lead infrastructure design reviews.
    • Participate in technical research to enable continuing innovation within the network infrastructure.
    • Serve as highest-level subject matter expert on routing and switching, firewalls, , security, application delivery controller web application firewall, intrusion prevention, software defined networking and network automation.
    • Design and implement highly available solutions to industry best practices to minimize repair and recovery efforts and hardware or software failures.
    • Utilize network scripting and automation to automate routine tasks.
    • Troubleshoot complex incidents and problems, including escalation to appropriate to 3rd party vendor support, to drive root cause analysis.
    • Responsible for researching technology solutions, vendors, products and costs.
    • Manage vendors and hold them accountable to contractual SLAs and obligations.
    • Submit and fulfill ITSM service requests.
    • Coordinate and collaborate with teammembers and service stakeholders.
    • Facilitate meetings with various technical teams as well as third party vendors.
    • Provide assistance for escalated support cases from Network Administrators and Network Engineers.
    • Perform peer review of complex changes submitted by peers.
    • Provide third tier support including investigation, troubleshooting, root cause analysis and resolution.
    • Monitor ITSM tickets and prioritize appropriately.
    • Design and support disaster recovery and business continuity solutions, failover and testing efforts.
    • This position will be part of on call rotation supporting the production environment 24x7x365.
    • Other duties as required to ensure continuous operation of Infrastructure systems.

      Knowledge and Skills

      • Thirteen or more years of network experience in a complex environment.
      • Expert knowledge of routing and switching with thirteen or more years of experience with: Cisco Routers, Cisco Switches
      • Expert knowledge of network design with nine or more years of experience with: Cisco design methodologies and objectives, addressing and routing protocols, and network expansion considerations within campus, data center, security, voice, and wireless networks.
      • Expert knowledge of wireless networks with nine or more years of experience with: Aruba Networks, Cisco Wireless
      • Expert knowledge of security solutions with nine or more years of experience with: Multi-vendor Firewalls and VPN, Cisco ISE
      • Multi Factor Authentication.
      • Expert knowledge of application delivery controllers with nine or more years of experience with: F5 Big IP
      • Expert knowledge of TCP/IP and OSI Model.
      • Expert knowledge of networking protocols (e.g., SIP, RTP, TCP/IP, IPSEC, HSRP, 802.11, QoS).
      • Expert knowledge of routing protocols (EIGRP and BGP).
      • Expert knowledge of SNMP, log and packet capturing monitoring tools.
      • Expert knowledge of operating systems, servers and storage.
      • Expert knowledge of audit and security best practices (NIST, PCI, ISO).

        Education and Certification

        • Bachelor (4-year) degree, with a technical major such as engineering or computer science (or equivalent years of experience).
        • Hold CCIE Routing and Switching (written and lab) and one of more of the following certifications:
        • CCAr
        • CCNP Wireless
        • ACMX/ACCX/ACSP
        • CCIE Security (written)
        • CCSE
        • F5-CSE

          Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: SchoolsFirst Federal Credit Union, Tustin , Infrastructure Engineer, Lead, Engineering , Tustin, California

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