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Service Technical Instructor - Training + a 5% Signing Reward

Company: Canon Medical Systems USA, Inc.
Location: Tustin
Posted on: January 4, 2020

Job Description:

OVERVIEWCanon Medical Systems is currently seeking a Service Technical Instructor to be responsible for conducting highest quality, state-of-the-art technical training for CMSU Customer Engineers and external service partners (e.g., customer end users) through leading-edge eLearning technologies and innovative classroom delivery and on-the-job training (OJT) techniques. Continually assesses curriculum effectiveness and recommends improvements. Participates in creative and collaborative team sessions in order to rapidly develop, improve, and deploy course and curriculum content. Provides input on and plans training for new product introductions. Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.

  • Conduct eLearning and in-classroom technical training events for CMSU Customer Engineers and other CMSU service workers, domestic and International service partners, and Customer Clinical Engineers.
  • Monitor and facilitate student progress through certification tracks.
  • Evaluate and report on course quality and effectiveness.
  • Collaborate with Course development team to assess, develop, and re evaluate technical training course curricula to include learning objectives, course outlines, time schedules, lab sheets and assignments, written evaluations, performance tests and job aids.
  • Facilitate hands-on and virtual lab experiences and maintain training equipment as needed.
  • Engage and provide training input into new product introductions.
  • Participate in field service tasks in order to enhance understanding of field service environment and customer satisfaction requirements.
  • Employment is contingent on your compliance to the standards established by each facility, as evidenced by the results of the required screenings. (Employee will make regular visits to medical facilities. These facilities may have certain standards, which all vendor representatives must meet in order to gain access to these facilities, including the requirement for drug, background and health screening.)
  • Maintain technical proficiency (e.g., attend technical conference calls, participate in service activities, etc.)
    • Knowledge of modern training techniques and tools in technical subjects.
    • Strong knowledge of adult learning theory.
    • Outstanding communication skills and comfortable speaking to crowds.
    • Experience in developing, delivering, and improving technical training content.
    • Excellent organizational and time-management skills.
    • Expertise in the use of MS Windows and MS Office software.
    • Ability to travel nationally and internationally.
    • 4 Year / Bachelor's Degree - Technology-related field or equivalent work experience in lieu of degree.
    • 8 years Relevant experience in eLearning and/or instructor-led classroom technical instruction. 3 years technical experience in healthcare or related field.

      About us!Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

Keywords: Canon Medical Systems USA, Inc., Tustin , Service Technical Instructor - Training + a 5% Signing Reward, Education / Teaching , Tustin, California

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