Customer Service Manager - State Farm Agent Team Member
Company: Trang Trinh-Byrd - State Farm Agent
Location: Torrance
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: Opportunity for
advancement Paid time off Training & development ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with
Trang Trinh-Byrd - State Farm Agent, you will generate the kind of
exceptional client experiences that reinforce the growth of a
successful insurance agency. Your attention to detail, customer
service skills, and desire to help people make you an ideal fit.
You will enhance your career while resolving customer inquiries,
coordinating with other agency team members, and anticipating the
needs of the community members you support. We look forward to
connecting with you if you are the ideal customer-focused and
empathetic team member we are searching for. We anticipate internal
growth opportunities for especially driven and sales-minded
candidates. RESPONSIBILITIES: Establish customer relationships and
follow up with customers as needed. Provide prompt, accurate, and
friendly customer service. Service can include responding to
inquiries regarding insurance availability, eligibility, coverages,
policy changes, transfers, claim submissions and billing
clarification. Use a customer-focused, needs-based review process
to educate customers about insurance options. Use exemplary
communication to efficiently meet the needs of customers while
promoting the development of our business. QUALIFICATIONS:
Dedicated to customer service Able to effectively relate to a
customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate
with other agency team members Proactive in problem-solving
BENEFITS: Hourly pay plus commission/bonus Growth
potential/Opportunity for advancement within my office Paid time
off (vacation and personal/sick days) Health benefits Valuable
career-building experience
Keywords: Trang Trinh-Byrd - State Farm Agent, Tustin , Customer Service Manager - State Farm Agent Team Member, Customer Service & Call Center , Torrance, California
