TustinRecruiter Since 2001
the smart solution for Tustin jobs

Rooms Controller - Front Office

Company: Marriott
Location: Tustin
Posted on: December 1, 2019

Job Description:

Job Number 19165102Job Category Rooms and Guest Services OperationsLocation Irvine Marriott, 18000 Von Karmen Ave., Irvine, California, United States VIEW ON MAPBrand Marriott Hotels Resorts /JW MarriottSchedule Full-timePosition Type Non-Management/HourlyStart Your Journey With UsMarriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels , Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.Job SummaryAssign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Tustin , Rooms Controller - Front Office, Administration, Clerical , Tustin, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Reception and Office hospitality
Description: POSITION PROFILE Provides direct hands on support within a legal office environment setting. Performs various office support tasks which may include one or more of the following areas of responsibility: (more...)
Company: RICOH
Location: Los Angeles
Posted on: 12/7/2019

Temp Office coordinator
Description: Temp Office coordinator needs 2 years experience in an office environment Temp Office coordinator
Company: Global Channel Management, Inc.
Location: Los Angeles
Posted on: 12/7/2019

Administrative Intern (As-Needed)
Description: Administrative Intern As-Needed PrintApplyAdministrative Intern As-Needed Salary 16.63 HourlyLocationCity of Santa Monica, CAJob TypePart-Time TemporaryDepartmentHuman ResourcesJob Number192950-01Closing2/7/2020 (more...)
Company: City of Santa Monica
Location: Santa Monica
Posted on: 12/7/2019


Making Money From Your Home Office
Description: Health and Dental Benefits Discount Company is expanding new markets and is seeking Benefits Specialist and Recruiters
Company: Living Healthy
Location: Los Angeles
Posted on: 12/7/2019

Office Assistant
Description: ul li Primary: Answer phones greet guests, customers, vendors li Primary: Daily Prepare Invoices/credit memos send them out to customers as necessary li Primary: Weekly Thursday Meeting Generate (more...)
Company: G&C Equipment Corp
Location: Gardena
Posted on: 12/7/2019

Administrative Assistant
Description: OverviewIron Mountain Incorporated NYSE: IRM , founded in 1951 and ranked as a Forbes 2018 Americas Best Employers, is the global leader for storage and information management services. Trusted by more (more...)
Company: Iron Mountain
Location: Inglewood
Posted on: 12/7/2019

Receptionist/Patient Coordinator
Description: Hospitality forms the core of receptionist job description. All the activities and works of a receptionist revolve around welcoming
Company: Prostate Oncology Specialists, Inc.
Location: Marina Del Rey
Posted on: 12/7/2019

Data Entry Clerk
Description: DescriptionDo you consider yourself exceptional with your typing skills If so, OfficeTeam has fantastic opportunities for you OfficeTeam is searching for strong Data Entry Clerks in the Ventura/Los (more...)
Company: Robert Half Office Team
Location: Moorpark
Posted on: 12/7/2019

Data Entry Clerk
Description: DescriptionReady to seize your opportunity for a career as a Data Entry Clerk OfficeTeam is searching for a motivated and skilled candidate to fill an open position. We are searching for a data-driven (more...)
Company: Robert Half Office Team
Location: Marina Del Rey
Posted on: 12/7/2019

Administrative Assistant III - Business Affairs
Description: Sony Pictures Entertainment SPE is a subsidiary of Sony Entertainment Inc., a subsidiary of Tokyo-based Sony Corporation. SPE's global operations encompass motion picture production, acquisition and (more...)
Company: Sony Pictures Entertainment
Location: Culver City
Posted on: 12/7/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Tustin RSS job feeds