Operations Administrative Assistant

Company: Hope The Mission
Location: Chatsworth
Posted on: April 1, 2026

Job Description:

Mission and Vision Our mission is to prevent, reduce and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions. We are a faith-based independent 501(c)(3) nonprofit organization that does not discriminate based on gender, age, ethnicity, sexual orientation, religious affiliation, or lack thereof. Our services are grounded in a deep respect for the dignity inherent in each human being. Position Summary The mission of Hope the Mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet our participants' needs through an individualized and non-judgmental approach that will ultimately lead to long term housing stability. The Operations Admin Assistant fulfills their responsibilities by providing exceptional internal customer service and daily administrative tasks for the Operations team. This entails answering calls, texts, and emails from internal staff as well as answering and screening any correspondence from outside vendors or potential vendors. In addition to said duties, other responsibilities include assisting with daily operational tasks like receipt processing, invoice processing, sourcing vendors and materials for Hope the Mission Projects. Duties and Responsibilities The Operations Admin Assistant is responsible for the coordination of day-to-day tasks of the Operations Leadership Team. This includes assisting with administrative tasks to aid the Operations Leadership Team as well as take on tasks to assist with other Operational Depts. ? Assists with answering and directing phone calls & emails for the Operations Leadership Team in a professional manner. ? Welcome visitors in a professional manner, announce them to the proper staff. ? Maintaining a professional relationship with all Hope the Mission vendors, including new and potential vendors. ? Process all dept. related receipts to Hope accounting staff. ? Submission of invoices through the Precoro Software per accounting’s audit processes. ? Sourcing and pricing of different materials and outsourcing jobs, per Operations Leadership Team’s directives. ? Serves as first point of contact for Operations Dept. Distributes and allocates all communication to the appropriate and respective parties. This includes scheduling and coordinating with all other depts. regarding all operational functions. ? Assists in the coordination and logistics of projects and new builds. ? Other duties as assigned. Qualifications ? Should possess strong analysis abilities, creative thinking and ability to problem solve on an organization-wide basis. ? Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint) ? Must have strong written and verbal communication skills, including customer service focus in working with all internal organizational levels and external contacts. ? Must be highly collaborative within a team environment. ? Highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously within tight department metrics and deadlines. ? Can follow instructions well and take direction. ? Possess ability to manage conflicting priorities and projects. ? Have exceptional organizational skills and is detail-oriented to review information and ensure accuracy. ? Ability to work with diverse populations. Other Requirements ? Ability to proficiently operate a PC, MAC, and phone. ? Prolonged periods of sitting at a desk and working on a computer ? Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. ? Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. ? Occasionally lift and/or move, push, and pull up to 25 pounds. ? This position occasionally requires travel to multiple locations. ? Valid Class C Driver’s License. Physical & Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Ability to lift up to 40 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands and fingers; Be able to have visual activity for (including, but not limited to) administrative and clerical tasks, Drive vehicle in and around Los Angeles County: Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity with service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health, and safety practices. The employee may experience several unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. ? EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation, and training. ? HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Monday - Friday: 7:00am - 3:30pm

Keywords: Hope The Mission, Tustin , Operations Administrative Assistant, Administration, Clerical , Chatsworth, California