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Company: New American Funding
Location: Tustin
Posted on: May 2, 2021

Job Description:

Overview: Primary responsibilities include answering multi-line telephones, correctly routing calls, and maintaining a friendly and professional demeanor towards all customers, visitors, applicants, and all guests who call or enter the front lobby. Additional responsibilities include keeping up on inventory of office supplies, ordering supplies, assistance on various special projects that may be done while sitting at the receptionist desk, making coffee for break rooms, and other duties as required. Responsibilities: Answer multi-line telephones in a professional, friendly manner, route and source calls appropriatelyAccept, sign for and distribute incoming employee mail as well as packages from messenger/courier servicesGreet visitors in a professional and friendly mannerMaintain and restock office suppliesAssist with other projects as neededMaintain a professional front office appearance at all timesOther duties may be assigned. Qualifications: Exceptional interpersonal communication and customer service skillsAbility to communicate effectively via email, orally and in written form with co-workers, clients, and employeesMulti-line telephone experience Multi-tasking abilityWorks well in a fast-paced environmentExcellent attention to detailIntermediate computer skills (Mac and/or PC)Proficient using Microsoft Word, Excel and PowerPointAbility to follow instructions and proceduresExperience sorting/distributing, sending, receiving/logging mail and packages, including sensitive and urgent materialsBilingual is preferred, but not requiredDesired Education/Experience:High school diploma or general education degree (GED); 1-2 years experience working with mortgage loans preferred; Recent customer service and/or sales experienceOther Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.[EOE/M/F/D/V. Drug-free workplace.]Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.#LI-BT1

Keywords: New American Funding, Tustin , Receptionist, Administration, Clerical , Tustin, California

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