11-145 - Residential Support Advocate (Part-Time) - SC/ OC Anti-Trafficking Services - Safe Home
Company: The Salvation Army USA Western Territory
Location: Tustin
Posted on: May 3, 2024
Job Description:
DescriptionMission Statement
The Salvation Army, an international movement, is an evangelical
part of the universal Christian Church. Its message is based on the
Bible. Its ministry is motivated by the love of God. Its mission is
to preach the gospel of Jesus Christ and to meet human needs in His
name without discrimination.
The Salvation Army Orange County's Anti-Trafficking Services
provides human trafficking survivors in Orange County holistic care
through trauma-informed, culturally-and linguistically sensitive,
strengths-based, and survivor-centered case management and
advocacy.
Position Summary
The Residential Support Advocate (RSA) is responsible for
monitoring resident activities and ensuring their compliance with
Safe Home program rules and conditions. The RSA ensures the safe
custody and accountability of all residents while maintaining a
clean, safe, and orderly facility.
Pay Rate
$20.00/hr. - $22.00/hr.
Essential Functions
This position description should not be interpreted as all
inclusive. It is intended to identify the major responsibilities
and requirements of this position. Incumbents may be requested to
perform job-related responsibilities and tasks other than those
stated in this position description.
- Responsible for maintaining a safe, friendly and cooperative
atmosphere within Thatiana's Home and with residents to promote a
clean, orderly and healthy environment at all times.
- Regularly conduct checks of bed areas, outside grounds and
common rooms; ensure that residents are involved in program
activities or otherwise productively engaged with their case
plan.
- Distribute hygiene items, clothing, towels, linens and other
essential items; ensure Safe Home is kept clean and that residents
participate in cleaning efforts (e.g., bedrooms, bathrooms,
kitchen)
- Support and assist residents in developing/implementing life
and social skills plans that will further their independence,
increase their community involvement and improve their quality of
life. Encourage adherence to plans.
- Monitor resident and house activity to ensure safety (e.g.,
curfew); assess and respond appropriately to resident behaviors,
attitudes, and dispositions. Contact 911 in emergency
situations.
- Maintain contact with other agencies and case manager as needed
to ensure coordination of services to residents; assist with
program referrals and intake process.
- Transport participants to meetings, appointments or other
locations as required.
- Secure and distribute resident medications as needed.
- Maintain and update all logs, case notes, required
documentation, vehicle use log and any other forms of record
keeping in a timely and accurate manner, including the proper
storage of such documents. Complete other administrative tasks as
assigned.
- Lead resident process and support groups; help residents with
daily routines, meal preparation, and schedules as needed.
- Promptly and accurately report resident issues or concerns to
Case Manager and/or Program Manager as needed.
- Attend staff trainings and department meetings as needed;
complete other duties as assigned.
Working Conditions
Must be able to sit, walk, stand, bend, squat, climb, kneel and
twist on an intermittent or sometimes continuous basis. Must be
able to grasp, push, pull objects such as files, file cabinet
drawers, and reach overhead. Must be able to lift to 25 lbs.
Competencies
- Problem Solving/Conflict Resolution - Identify & resolve
problems and/or conflict in a timely manner; gather and analyze
information skillfully and develop solutions.
- Customer Service - Manage difficult and/or emotional clients,
residents, staff, and/or guests; diplomatically address their needs
to ensure mutually satisfying outcomes.
- Teamwork - Balance team and individual responsibilities; Build
a positive team spirit, morale, and group commitment to established
goals, core values and objectives.
- Adaptability-being able to change plans and adjust to changes
in the work environment.
- Learning- open to acquiring new understanding, knowledge,
behaviors, skills, values, attitudes, and preferences in relation
to target population and advocacy.
Minimum Qualifications
- High school diploma or G.E.D. required.
- Some college in related field to social work or psychology and
two years of experience performing social service work
preferred.
- Any equivalent combination of training and experience which
provides the required knowledge, skills and abilities.
- Demonstrated experience working in the social work field
including client assessment, case planning, management, and
referrals.
- Fluency in Spanish (verbal and written) preferred.
- CPR and First Aid certification preferred.
- Requires a valid driver's license.
- Deep commitment to the healing and well-being of human
trafficking survivors.
Skills, Knowledge & Abilities
- Driving Test and clean MVR check (Driving Required).
- A criminal background check is required with certification for
Protect the Mission policies and procedures.
- Ability to work independently and manage multiple tasks in a
fast-paced environment.
- Knowledge of trauma informed, culturally and linguistically
appropriate service provision strategies.
- Knowledge of the principles and practices of crisis
intervention counseling.
- Administrative skills in computers, record keeping, and
organization.
- Excellent interpersonal skills, verbal and communication
skills, including public speaking.
- Ability to plan, organize and prioritize work in order to
accomplish work in compliance with quality standards and
deadlines.
Qualifications
EducationBachelors of Social Work (preferred)High School or
Equivalent (required)
Experience2 years: Minimum Experience Performing Social Service
Work. (preferred)
Licenses & CertificationsMotor Vehicle Check (required)Driver's
License (required)
Skills
- CPR/AED (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: The Salvation Army USA Western Territory, Tustin , 11-145 - Residential Support Advocate (Part-Time) - SC/ OC Anti-Trafficking Services - Safe Home, Other , Tustin, California
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